Privacy Policy

This policy explains how Cladex Elevations ("we", "us") handles information you share with us through cladexelevations.com, WhatsApp, phone and email.

What we collect

When you use our quote form, we collect the details you enter: your name, phone number, city, the service you are interested in and any project details. We also record the website page you sent the form from and your browser type, to help us understand which pages are useful. If you contact us on WhatsApp, phone or email, we receive the information you choose to send, such as photos and drawings.

How we use it

We use your information only to respond to your enquiry, prepare quotations, plan site visits and carry out work you ask us to do. We do not sell or rent your personal information.

Where it is stored

Form submissions are stored securely in Google Firebase and are accessible only to Cladex Elevations. Messages you send on WhatsApp are handled under WhatsApp's own privacy terms.

How long we keep it

We keep enquiry details for as long as needed to respond and to maintain records of our projects, and delete them on request where we are not required to keep them.

Your choices

You can ask us to access, correct or delete your information at any time by emailing support@cladexelevations.com or messaging us on WhatsApp at +91 95003 39844.

Contact

Cladex Elevations, 190, Vivekanand Road, Ramnagar, Coimbatore – 641009, Tamil Nadu, India.